Insights - New Copilot Metrics Available
[Web]
We are bringing a set of new Copilot metrics including actions taken in Microsoft 365 Copilot app, Edge and OneNote, and more key use cases across Outlook, Word, Excel, and PowerPoint including suggested reply, translate, coach, clean data and more. This will empower customers to more deeply understand the key Copilot adoption cases in Copilot Dashboard and Advanced Analysis in Viva Insights.
Roadmap ID:
557981
Details:
What changed:
The update introduces detailed metrics for Copilot usage across Microsoft 365 apps including suggested reply, translate, coach, and clean data features. Previously, Copilot Analytics offered limited visibility into user actions and adoption patterns. This expansion enables tracking of Copilot interactions in the Copilot app, Edge browser, OneNote, and core Office apps, improving data granularity and security auditing capabilities.
Why:
Providing comprehensive usage metrics helps organizations understand how Copilot features are adopted and used, enabling better governance and optimization of AI assistance within Microsoft 365 environments.
Try this:
Open the Copilot Dashboard in Viva Insights.
Navigate to Advanced Analysis to explore new Copilot usage metrics.
Filter by application or feature to review adoption trends and user engagement.
Why this matters:
Detailed adoption metrics allow IT and business leaders to monitor Copilot usage effectively and make informed decisions about training and deployment.
Business impact:
Teams gain clearer visibility into AI tool adoption, supporting data-driven management of productivity tools and user experience improvements.
Personal impact:
Users benefit from tailored support and training based on actual Copilot usage patterns, reducing friction and increasing productivity.
Learn:
Microsoft Copilot metrics