Microsoft 365 admin center: Monitor Copilot usage with Capacity Packs
Monitor Copilot usage with Capacity Packs
[Mac]
Prepay for Copilot message consumption with Capacity Packs and track usage easily—reducing unexpected billing surprises.
Roadmap ID:
503145
Details:
What changed:
Introduced prepaid Capacity Packs (25,000 messages per month) that apply before pay-as-you-go billing kicks in, plus usage monitoring in PPAC.
Why:
Improves cost governance and simplifies budgeting for large-scale Copilot deployments.
Try this:
In Microsoft 365 admin center, purchase a Capacity Pack and monitor allocations in Power Platform admin center.
Why this matters:
Business Impact:
Predicts and controls Copilot spend with flexible prepaid options.
Personal Impact:
Gives admins peace of mind with transparent, upfront budgeting.
Additional resources:
Learn:
Use Copilot Studio prepaid capacity packs for Microsoft 365 Copilot Chat and SharePoint agents