Agents usage report
[Web]
A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in Microsoft 365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents built by your org, agents built by Microsoft, agents built by Microsoft partners). The report will also include usage details per user, agent, and user-agent pair. #copilotcontrolsystem
Roadmap ID:
497999
What changed:
The Microsoft 365 admin center now includes an agents usage report scoped to agents in Microsoft 365 Copilot and Copilot Chat. The report shows total active agent users, total active agents, and segments active users by licensed and unlicensed status. It also segments active users and agents by publisher type, including user-created agents, agents built by your organization, Microsoft, and Microsoft partners. Usage details are provided per user, agent, and user-agent pair, enabling detailed monitoring and management.
Why:
This report provides administrators with detailed visibility into agent usage across licensed and unlicensed users. Admins can now:
Monitor adoption and engagement of agents.
Identify which agents and publishers are most active.
Track usage patterns at user and agent levels for better governance and support.
Try this:
Open the Microsoft 365 admin center.
Navigate to the agents usage report under Copilot management.
Review usage metrics segmented by user licensing and publisher type.
Why this matters:
Detailed usage reporting helps organizations manage Copilot agents securely and optimize their deployment based on real user data.
Business impact:
Admins gain actionable insights to govern agent usage and ensure compliance across Microsoft 365 environments.
Personal impact:
You can quickly identify active agents and user engagement, reducing time spent on manual tracking and improving support responsiveness.