Advanced understanding for comments and attachments in SNOW KB and Azure DevOps connectors
[Windows, Web]
Copilot now understands content within comments and attachments for ServiceNow KB and Azure DevOps work item connectors.
Details:
What changed:
Previously, Copilot focused on primary content only. Comments and attachments are now included in content understanding.
Why:
This ensures important context is not missed during searches or summaries.
Try this:
Ask Copilot about an Azure DevOps work item.
Review insights that include comment and attachment context.
Why this matters:
Business impact:
Improves decision making with more complete information.
Personal impact:
Reduces the need to manually review supporting content.