Admins can manage access more precisely with support for nested permissions in Confluence and ServiceNow
[Web]
Support for hierarchical ACLs for SNOW and Confluence connectors.
Roadmap ID:
503587
Details:
What changed:
The connectors for Confluence and ServiceNow now evaluate parent-level permissions when determining access to child items. Previously, only child item permissions were considered, which could lead to inconsistent access control. This update supports nested permissions, improving security and compliance.
Why:
Supporting hierarchical permissions ensures that access control aligns with organizational policies and reduces unauthorized data exposure in Copilot extensibility scenarios.
Try this:
Review your Confluence or ServiceNow catalog permissions.
Configure parent and child item permissions to reflect your organizational hierarchy.
Verify access control behavior in Microsoft Copilot to confirm hierarchical permissions are enforced.
Why this matters:
Accurate permission evaluation prevents unauthorized access and maintains data security across integrated systems.
Business impact:
Security teams can enforce consistent access policies across multiple platforms, reducing risk of data leaks.
Personal impact:
Users see search and content results that respect organizational permission structures, reducing confusion and access issues.