Organizational Messages now supports Email messages
[Web]
Organizational Messages in the Microsoft 365 Admin Center now supports email delivery in addition to other surfaces like the Windows Taskbar, Windows Spotlight, Windows Notification Center, and Teams Popovers. This gives admins another familiar communication channel while keeping messaging within one centralized workflow.
Roadmap ID:
503562
Details:
What changed: Admins can now deliver Organizational Messages through email alongside existing OM surfaces including Windows Taskbar, Windows Spotlight, Windows Notification Center, and Teams Popovers. Adding email expands communication reach and simplifies change management workflows by reducing dependency on separate communication tools.
The initial release includes 9 premade email templates available in 15 languages to help accelerate Microsoft 365 Copilot onboarding, awareness, and adoption:
3 welcome email templates: Welcome to M365 Copilot, Welcome to Copilot Chat, and Welcome to Copilot Trial with onboarding guidance and helpful resources.
6 weekly email templates for The Great M365 Copilot Journey, designed to increase awareness of Copilot features and capabilities and help users maximize the value of Copilot.
A new insights tab dedicated to the Email surface is now available to help admins track and measure campaign engagement.
Why: Adding email as a delivery surface helps organizations reach users through a familiar and widely used communication channel while enabling centralized campaign management within Organizational Messages.
Try this:
Create an Organizational Message and select Email as the delivery method.
Use premade onboarding and adoption templates to accelerate Copilot rollout campaigns.
Leverage the weekly Great M365 Copilot Journey emails to drive continued Copilot engagement and feature awareness.
Monitor campaign effectiveness using the new Email insights tab.
Why this matters:
Business impact:
Expands organizational communication reach, simplifies change communication workflows, and accelerates Microsoft 365 Copilot awareness, onboarding, and adoption through centralized campaign management.
Personal impact:
Helps users stay informed and adopt Microsoft 365 Copilot capabilities through timely onboarding guidance and engaging email experiences delivered in a familiar communication channel.
Additional resources:
Learn:
Organizational messages in the Microsoft 365 admin center